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Smile Down the Phone: An Attempt at a Workers’ Inquiry in a Call Center

Smile Down the Phone: An Attempt at a Workers’ Inquiry in a Call Center

I chose the site for my workers’ inquiry the way most people find casual employment: by responding to a generic internet advertisement. The advert for the job that I eventually got directed applicants to ring a voicemail number that instructed them to leave a message with their name, number, and why they would be good at the job. I received a call the following day and was invited to come in after the weekend for an interview.

The Intolerable-Inquiry: The Documents of the Groupe d'information sur les prisons

The Intolerable-Inquiry: The Documents of the Groupe d’information sur les prisons

We are fortunate to now have in a French edition a collection of the five booklets produced by the GIP between February 1971 and January 1973 – Intolérable, numbers 1 through 4, and a collection of prisoners’ demands – combining questionnaires and inquiries on prison conditions, texts and declarations from prison uprisings, reports by prison psychiatrists, a dossier on the killing of George Jackson and the black prison movement in the US, and correspondence and information about the wave of suicides in French prisons.

Notes for Political Investigation in the Heart of the Paradoxes of Post-Neoliberalism

Notes for Political Investigation in the Heart of the Paradoxes of Post-Neoliberalism

Translator’s Introduction: Diego Sztulwark’s text, originally published on the blog Lobo Suelto in April 2013, speaks to a number of contemporary debates in Argentina: the “end of neoliberalism” and the “return of the state,” the neo-extractivist economy, and the role of social movements today. Specifically, it comes out of a series of meetings and encounters between different movements and organizations… Read more →